10.04.2014

these are thoughts on work


July 2010, South Africa


I decided to quit my job after I watched a TED talk.

The culprit was Ruth Chang’s TED talk, “How to Make Hard Choices,” a video whose summary I’ve recapitulated too many times to count. The basic gist is this: a decision is hard because there is no objectively “better” alternative. “In a hard choice, one alternative is better in some ways, the other alternative is better in other ways, and neither is better than the other overall,” she says. A hard choice can be as ordinary as choosing what to have for breakfast or as momentous as moving from one city to another.

Usually, two choices have values that are incomparable. The world of value, she says, is different from the world of science, in that there’s no linear or hierarchical comparison between justice, beauty, and kindness. So if you have two choices, with different merits and consequences, with no clear categorical imperative or utilitarian benefits, you’re usually faced with two different values in which there’s no better or worse choice. Rather, the two choices are “on a par”—they are in the same league of value, despite “being very different in kind of value.”

Chang argues that when we make a hard decision, we exercise “the power to create reasons” for ourselves—we’re choosing what we value, what we stand for, and who we are. The choices we make are opportunities to act according to what we believe to be true about ourselves, rather than be drifters, tossed and turned by the wind.

Whether or not Chang’s talk is philosophically, ethically, or principally sound, she gave me a paradigm for making a decision about my job. The main questions I asked myself were: What are the values that my current job hold for me, and are those values in line with what I say are the highest values in my life?

I had to be honest with myself, and I’ve known this for at least a year. My job stood for financial stability, for security, for safety and certainty and a consistent paycheck that ensured I would be able to live comfortably in San Francisco. Absent from the job were values that I purportedly cared about: learning, growth, challenge, passion, the discovery and pursuit of a vocation … Even if I could have convinced myself that what I was doing benefited other people, the rationale would have been twisted, and I didn’t look forward to doing what I did everyday, staring into the black hole of a computer, clicking and moving and writing things I didn’t really care about.

After I watched Ruth Chang’s TED talk, I was frustrated and terrified because it compelled me to make a decision that I had been putting off for too long, one that I thought I wouldn’t have to make until much later. I decided that I would give myself two weeks—I would talk to friends, think and pray and journal, and if I still felt as strongly as I did after watching that video, I would put in my two-week notice.

Nothing changed in the way of certainty. In fact, by the next morning—having committed to a course of action—I felt excited and liberated. Some future frontier had opened up. All of a sudden, so many possibilities emerged. I felt clear-headed but also stimulated by new and crazy ideas. I let the two weeks go by, confiding in friends along the way, and then I did it—I went into my boss’ office on a Monday morning, teary-eyed, leg shaking, and told him I had to leave—it was time for me to go.

I had accepted the job two years ago, after a couple rounds of casual interviews. I really liked everyone I talked to. I was charmed by the people at the company, and I became close friends with several of my colleagues almost immediately. Sharing experiences with people in pursuit of enlightenment, goodness, and generosity was the best part of my job, and my gratitude and fondness for them made it hard to leave. But I also quickly discovered that I could not conjure up any enthusiasm for technology whose benefit of interconnectedness I did not find vital or significant enough (I do believe in the first world, technology has destroyed our quality of life in as many ways, if not more, than it has built it up). I say enough because it is possible to present a sturdy rationale of significance for any product or software. In the end, the question for me was whether I believed in that significance enough to give the hours of my days to it. In my hierarchy of good and true things, the answer was no.

There were many deliberations of course.

I was told by many people, especially those more than a decade older than me, that I was lucky to have a job that was stable, that did not require long hours, that gave me the time and space for a life outside of work. Roman Kznacic describes this very strain of thinking in his book How To Find Fulfilling Work, which he calls the “grin and bear it” approach to work: we “get our expectations under control” and resign ourselves to the inevitable drudgery of work—a fact for a majority of humans, both in present day and throughout history. As long as a job meets financial needs and provides the time and resources for a life outside of work, then we should “accept the inevitable and put up with whatever job we can get.”

In other words, we give up searching for some kind of “meaning” in our work, or at least settle for less than we would like. “The best way to protect ourselves from all the optimistic pundits pedaling fulfillment,” Kznacic writes, “is to develop a hardy philosophy of acceptance, even resignation, and not set our hearts on finding a meaningful career.” I think most people, even those who are young and have the obvious luxury of changing careers, believe this, even if they won’t admit it. The primordial, post-Edenic curse is a labor that aches and burns; we have been cursed so that we will neither reap joy nor find meaning in our work, except that we are consigned to it for survival. “I find meaning and joy in what I do outside of my job, in my life that is not work,” so I’ve been told. In having suffered through several wearying and unfulfilling jobs, several of my friends have settled into this common posture of resignation.

But Kznacic himself does not advocate this approach. Neither do most people who have found some kind of meaning in the work they do, because they probably have weathered many jobs they didn’t like, and discovered, through the process of elimination, what they didn’t want to do, which also helped illuminate what they did want to do (unless they were lucky bastards who knew from the age of two what their life’s calling was. Warren Buffett, I’m looking at you).

Quitting my job was a rebuttal to the nihilistic malaise of work that affects so many of us—the first motion in a search to affirm the possibility that there is some work out there that is meaningful for me. Maybe there is a labor to which I give the hours of my day out of love, or at least a loving sacrifice. There is a small part of me that fears the idealism of my search. I already see the glaring doubt in some friends' eyes; they and I both see the naivete. Perhaps I am steeped in a blissful ignorance of quitting with low stakes. I am often terrified that my search may fail, but I know the searching will not be futile, because the searching, which takes courage, faith, and humility, is a kind of persistent, whirring consciousness that attends to the fundamental desires and questions of our existence: What am I doing here? Why am I here? What am I living for? These questions matter to me.

It is a privilege to consider these existential questions about work and meaning. It is a privilege to be able to quit without vital or dire consequences. I didn’t bear this fact lightly. At times, I felt ungrateful, petulant, and finicky for wanting to quit. As start-up techies in the Valley expect free lunch and coffee, we too feel entitled to these first-world freedoms: to choose work, to dislike work, to switch work, to quit work. I try not to forget that the liberty and choice I exercised in quitting is not the norm for millions of people around the world, especially millions of women. Kznacic says that “the desire for fulfilling work—a job that provides a deep sense of purpose, and reflects our values, passions and personality,” is a modern phenomenon, the consequence of material prosperity that has “freed our minds to expect much more from the adventure of life.” It is a privilege of our wealth to worry about whether our talents are being used or our well-being is being nurtured, says Kznacic.

This I know and have considered, and no matter how noble it is to be a good and dutiful steward of a job that I don’t like, I also think, given the opportunity to make a choice, to keep searching, to actively move towards something that is meaningful, to impact others in significant and weighty ways, that I should take it—and if it’s not presented to me, that I should find it. I’m robbing not only myself, but others, of a gift—for where I can give of myself the most, with the greatest intensity and effort and heart, is also where I can make the most impact, somewhere, in a tiny corner of this world. There are outlines of a uniquely shaped passion, deep and powerful, in each of us. Maybe only the silhouette of a feeling, a shiny, translucent flutter of an image. A negative space felt most palpably as an absence. A whisper or a nudge or a tickle. I do believe Frederick Buechner’s now oft-quoted remark: “The place God calls you to is the place where your deep gladness and the world’s deep hunger meet.”

I don’t believe in earthly perfection, and that particular disbelief precludes finding ultimate and unwavering satisfaction in work. There will always be a God I serve that is greater than the work I do, and so, even the most indelible feelings of significance will wax and wane, even the most reliable wells of passion will rise and fall—this I know.

But if you are, by God’s grace, given the freedom to choose how you spend your days on this earth, which are limited and precious blessings, will you spend your minutes merely getting by? Passing the minutes to make the money that will support the life you are too scared to lose? Tethered to a paradigm of success that requires a certain title and salary? This is as much a question of consciousness as it is of freedom, a question of identity as it is of survival. In letting go of a job that provided some definition of my role in this city, and gave me some semblance of credibility to tout around like a blow-up doll employed as an imaginary friend, I’ve had no choice but to define myself by what I value and care about, with no regards to money, prestige, or status. I’ve realized how much of my security I put into money and financial stability, how much of my self-confidence I had given over to the tenuous reinforcements of a a filled-out résumé steady job in the tech industry. Without all that buttressing, I feel like a thick layer of bubble wrap has just been popped and peeled off of me. I’ve noticed how much easier it is to slow down and be present. I’m trying to live by my highest values and priorities: community, sentience, kindness, and creativity. Will these values be embedded in the work that pays me money? I have yet to find out. I’ll report back.

Where do I go from here? I do not know. I don't yet feel frantic or worried, but I don't expect unending ease. Most of my days are busy, though I feel protected by a sense of stillness and peace that is rarely intruded upon. There is still anxiety about places that I need to be and who I am not, or not yet. I pray for resilience, strength, and discernment. I don't expect clarity, certainty, or definitive answers. The ideas and desires I have are more outrageous than ever. Sometimes I let all the little fears roll into a gigantic snowball that flattens me breathlessly, and I remind myself that nature requires cycles of movement and stasis. Fallow fields are necessary for a reawakening of the earth; still waters breed bacteria and germ. Things cannot stay too still for too long, but require stasis, God-given rest, the space of a Sabbath, and oxygen to ignite again. A pause. Not knowing isn’t a bad thing. God created mystery, and humility, in all the knowledge and wisdom we lack, is necessary to recognize that mystery.

It was Henry Thoreau who wrote in Walden (a must-read for the unemployed): “We must learn to reawaken ourselves awake, not by mechanical aids, but by an infinite expectation of the dawn, which does not forsake us in the soundest sleep. I know of no more encouraging fact than the unquestionable ability of man to elevate his life by a conscious endeavor … Every man is tasked to make his life, even in its details, worthy of the contemplation of his most elevated and critical hour.”

There are so many forgotten corners of the world. There are monks lighting candles in the vespertine hours, thanking God for the darkness and its night. They are whispering prayers for the rest of this world. There are bus drivers maneuvering on asphalt from the bay to the breakers, eyes fixed ahead. They sit still, yet are constantly in motion. There are nurses tending to the sick when everyone else is asleep, and airplane stewardesses ushering us back to our seats, tending to our crisis-prone, mid-air selves. Some will spend their whole lives in the clouds. There are old men playing chess in front of a decrepit, old bakery. They have forgotten about human chronologies and know not time beyond the sun and the moon. There are museum guards waiting for their shifts to end, in half-asleep stupor. Children in school uniforms are waiting for the bus; half-naked men push shopping carts full of trash; wrinkly, white hands burned from steam make morning buns before dawn everyday. There are so many ways to live, so many forms of existence. Don’t you forget that there is more than one way to survive.

Perhaps you will always be searching; perhaps everyone is. Each woman settles these questions of survival herself, finding a transcendent peace wherever she can, not resolving, but coming to terms with, over and over again, as she will do for the rest of her life. If she has the courage to look outside herself, she might see that the corner from which she emerged was in fact, only a corner of the world, a cave closed off from the vast expanse, only shadows of some realer place. She reaches out her arms, and there is mud in her eyes, and when she finally opens her eyes again, and she does, she finds that she can see, like she never had before. And she moves forth, into the world, placing one foot in front of another.


Ars viviendi as ars moriendi :: The art of living is the art of dying.

10.01.2014

"Why did I ever expect to keep anything? That isn't how life is." 


"That odd capacity for destitution, as if by nature we ought to have so much more than nature gives us. As if we are shockingly unclothed when we lack the complacencies of ordinary life. In destitution, even of feeling or purpose, a human being is more hauntingly human and vulnerable to kindnesses because there is the sense that things should be otherwise, and then the thought of what is wanting and what alleviation would be, and how the soul could be put at ease, restored. At home. But the soul finds its own home if it ever has a home at all."


(Marilynne Robinson, Home)

9.27.2014

this is a tale of mortality


I saw old age like I was peeling open a delicate silk curtain with my fingertips, peering out into an expansive and unforgiving darkness. Not seeing the dark does not mean that the dark does not exist; the curtain was closed, and I chose to stay inside. I did not know that the eternity outside was far more harrowing in flesh than anything I could foresee in my head. But I had surrounded myself with the trinkets and chores, the arrangements and tinkling sounds, the soundtracks and amusing visitors of a domestic life. Inside, where we are comfortable, we can feign our immortality. But once awakened, we cannot un-see our terrors or forget the cruel, stoic blitzes of time, assailing us with every absence and every next look. There is no waxing and waning. We have no impregnable ramparts. I have seen mortality, I know it well, and yet I cannot bear its gaze. I look away, as I would avoid the eye of a past or future lover, knowing that if I met his eye, I might step out of this present time into a place the heart could not forget. I believe I have seen enough, but I know I have seen only the beginning.

9.20.2014

this is a severe mercy

Niland, California, Dec 2013





for Crystal Jones--gardener, good friend, guide, grace.



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"...the impressive sun shines on us all. Perhaps that is the one thing I wish to tell you ... I believe there are visions that come to us in memory, in retrospect. That's the pulpit speaking, but it's telling the truth." 
-Gilead, Marilynne Robinson


"...when I am suspended between what feels like real, imaginative rapture and being absolutely lost, that I experience something akin to faith..."
-Christian Wiman

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Thomas required a union of physical bodies to annihilate his doubt. Adjacent bodies on two planes intersected as proof that divine love and human flesh had intersected, had been consecrated. Only by flesh and blood and scar tissue does one return to faith, or find the faith that sustains and saturates every common thing with the weight of telos.

On the road to Emmaus, Cleopas was angry with grief, burnt with disappointment. Flattened earth. Where was redemption? Where was the light? How darkness reigned and we let it because we loved the night. But—Cleopas saw—there He was, unsundered, unassuming. His presence begot faith, bread begot belief. “Stay with us, for it is nearly evening,” and He did, for a communion, for a million communions to follow, to remember the grief and then the surprising hope that redeemed and fulfilled all that came before. He stayed.

Communion is the blood bank that restores the body. We return again, and there are moments in which we finally notice the stigmata in the hands that break our bread; we are surprised we had not wept until now. No longer are we fortresses (no we were never fortresses); no longer are we ordinary, soulless creatures shaking dust off our hands. Now possessing in common a wealth—first the love, then the knowledge of knowing, and then the confidence of being known. Are not our hearts burning within us?

If you stand just far enough—if you’re looking for patterns, for the uncanny—you  begin to discover a constellation of moments that were not merely random specks in space. A constellation woven together by a severe mercy. Trust that, and it will thrust you into faith, as if you, and you will have, touched flesh and blood and the pale ridged mountains of your diaphanous, scarred skin. Stay long, love long, look closely, know you are beloved. Thank your good God, again and again.



9.07.2014

this is an abrasion

we slayed these coconuts

To speak in metaphors is to tell a bigger story. To speak in metaphors is to open an issue to more complex and nuanced interpretations.  Metaphors allow us to map or reconstitute our thoughts within a different context*. Metaphors help us to convey meaning unexpectedly, or strangely, in a way that makes more sense, or seems less absurd, despite not being the thing itself. Metaphors expand our expressions, widen our interpretations, and open up the many possibilities of saying, listening, and receiving.

We talked about this over dinner on Friday night, as we were explaining the costs and benefits of speaking abrasively, and one of us, in an attempt to lessen the abrasiveness of his own speech, resolved to speak in metaphors.

"I'd like to think of myself as sandpaper," he said, "smoothing people out."

"It doesn't work that way," I replied. "Sandpaper is good for wood, but not for skin."

I did think it was a good idea though to speak in metaphors more, or to at least map our lives onto other contexts, to see the world as larger and more interconnected than the small tunnels we tend to burrow into.

To describe speech as “abrasive” is, of course, a metaphor in and of itself. An abrasion, medically speaking, is a wound caused by superficial damage to the skin—less severe than laceration and bleeding. An abrasion occurs when “exposed skin comes into moving contact with a rough surface, causing a grinding or rubbing away of the upper layers of the epidermis” (thanks Wikipedia!). A person’s speech is abrasive (subjectively, at least), when it wounds, not purposefully or intentionally most of the time, but carelessly or accidentally, the way a slip or tumble leads to a scraped-up knee or a cut-up elbow. There are benefits to speaking abrasively: the bluntness, straightforwardness, and honesty. Sometimes verbal abrasion feels as such because of ultra-sensitivity on the receiving end, or insecurity, or fear. We are especially sensitive to those from whom we desire approval. I, for one, do not have as thick a skin as I would like. Rarely do I escape unscathed from my own interpretations of what I perceive to be insulting words and silences. Yes, silence is abrasive too.

The costs of abrasion are usually temporary but not absent: hurt feelings and potential miscommunication, as well as the image of the perpetrator as insensitive, mean, and careless.

Recently, I was called abrasive—but it was meant as a compliment—by a co-worker, who, after hearing that I was leaving the company, came by my office to chat.

“Natalie,” he said. “Do you have a minute?”

“No,” I said, shortly, pre-emptively demonstrating the characteristic he was about to name.

“This will only take thirty seconds, I swear,” he said.

“Sure…” I conceded.

He began heaping praise on me—much undeserved praise that I was shocked to hear—he said I was talented, an extraordinary writer, and a pleasure to work with. I said nothing.

He continued.

“You’re abrasive and aggressive, and it’s SO great!” he said, smiling, his toothpaste-commercial-qualified teeth gleaming as he spoke.

“Thanks?” I said, laughing at the absurdity of his statement. “That means so much…”

After I absorbed the surprise of the mini-encomium, I was amused that “abrasive” had been intended as a compliment—a word, that in my work context, would not be entirely inaccurate, though more accurate would have been “aloof,” “reticent,” and “withdrawn.” My persona at my previous job, I have realized, was an exaggeration of certain tendencies I have when I'm uncomfortable or stressed out, but mostly it was a different persona altogether, a contrast from the talkative and outgoing version of myself that I easily embodied outside of the office. Perhaps in my own guardedness and fear that I would become more emotionally invested in my work (and people at work) than I wanted to be, I protected myself with the quills of an abrasive demeanor and abrasive speech. Perhaps.

Abrasion does not have the same consequence as a clear invective, and yet even its slight potential to injure has made me think more about the air I give off, about empathy in communication, about gentleness and patience and holding my tongue, even in seemingly trivial interactions. I think about being more poised, careful, and thoughtful about the words I use—which I can’t just fling around, expecting they will bounce off people—and how words are absorbed by the dermis, leaving little scars here and there, and how the worst of them drip into nightmares like a continuous pour of lye on skin and haunt, like trapped echoes, for years. We have an extraordinary ability to let people’s wounding words become fossils inside of us, and the fibers of those words end up leaking out of us onto other people. In a way we are all delusional sufferers of Morgellons disease.

I’ve learned lately that how you view yourself is often incongruous with how others view you.

Daily we will fall short of who we think we are or are supposed to be.

A friend recently told me that her friend, who I've met several times, thinks I hate her, which was a surprising fact, but not a first-time occurrence. Don't we all have the sneaking suspicion that someone hates us, for no reason at all, except that he or she has not been particularly warm and inviting?

I’ve never been cloyingly sweet, or particularly peppy. Usually clad in motorcycle boots and garb that is frequently mistaken for funeral wear. I don’t know how to fake it—fake sweetness, peppiness, excitement—which is perhaps a precursor to abrasiveness, this inability to swaddle words and thoughts in a blanket of cotton candy.

I don’t think abrasiveness and kindness are mutually exclusive. In fact, some of the most abrasive people I know have also turned out to be the kindest, even though they may have initially instilled fear in me, like one of my professors in college, who was frequently barking at students to get out of his classroom, or to not take his classes, or to stop believing in their liberal ideologies (yes, a professor like this does exist at Harvard). It turned out he had merely a gruff exterior and a soft heart, and a love for magic, boats, and the sea. We are usually intimidated by these people because we believe, by their lack of affection—or coddling, call it what you want—that they reject us. We need their verbal affirmations as proof of good feelings.

In fact, empty verbal affirmation, flattery (“excessive and insincere praise, especially that given to further one’s own interests) fits within the paradigm of manners that is generally acceptable, if not lauded. The genteel society of the Victorian Era demanded from its members a certain polite and refined dress, speech, and decorum, in which abrasive and coarse language would have been unacceptable and appalling. And while there is a certain nostalgic delicacy and sweetness to this way of being—it allowed people to maintain civil relationships, at least outwardly—, flattery was, I’m sure, a convenient way to stay within the bounds of propriety without actually conveying any substance, meaning, or truth.

Abrasiveness is not an accurate reflection of the heart. The connoisseur of propriety who knows how to sweet-talk, brown-nose, and manipulate is easily mistaken for well-behaved. A lack of kindness is a much deeper well to fill, a kind of courage and out-of-body sacrifice that is learned and practiced, but never fully perfected. We must not mistake a furrowed brow, a snarly remark, or a bitingly honest observation for pure meanness.

In her book of essays, The Empathy Exams, Leslie Jamison writes, “empathy might be, at root, a barter, a bid for others’ affection." She suggests that sometimes we “care in order to be cared for,” that we “care because we are porous.” We can empathize with someone’s pain, because in doing so, we can call ourselves bigger-hearted, and they, in seeing our empathy, consequently love us back, or love us more. But can we extend this same empathy to those whose meanness we despise? To those who do the evil we think we ourselves are not capable of? To those who do not communicate the same way we do? Or do not know how to communicate altogether? To know that we have the capacity—and do—hurt others as much as we are hurt is a different type of empathy altogether.

“We should empathize from courage,” writes Jamison, instead of fear—and courage sometimes means that in lieu of flinching, or focusing on the pain that (we feel) is inflicted on us, we muster the strength in ourselves (or ask God for the strength) to give grace, to not let an abrasion be an abrasion. We do not have to disavow pain, but we strive not to be at the mercy of pain's shackles. We are daily humbled by a language that we still know not how to wield. Our words break between us over and over again.



*Metaphor is defined by Zoltan Kovecses in his book Metaphor: A Practical Introduction  as "understanding one conceptual domain in terms of another conceptual domain." It is "a set of systematic correspondences between the source and the target." George Lakoff, in the book Metaphors We Live By, writes, "Metaphor is one of the most basic mechanisms we have for understanding our experience [...] We found that metaphor could create new meaning, create similarities, and thereby define a new reality."